Software Implementation Services
The difference between success and failure of any software implementation lies with the skills, experience, and expertise of the implementation staff. Unfortunately, many companies lack the proper resources to configure and test their SPM software and to manage the implementation process. As a result, they fail to instill best practices and often face costly delays, missed requirements, and mistakes.
Integral to our SPM Business Platform, Synygy's software implementation services are rooted in process redesign—assessing, rethinking, and applying standards and best practices throughout all processes. Our unique implementation methodology mitigates risk with continuous collaboration with the client to ensure accuracy and timely system delivery.
Synygy’s software implementation services include:- project management and documentation of business, data, and system requirements
- sales compensation management system design, configuration, testing, and rollout
- data repository and data management system design and implementation
- web portal configuration and design and implementation of custom reports, dashboards, analyses, and alerts
- design and implementation of various sales workflow processes
- design and automation of budget, quota, objective, territory, and channel management processes
- software configuration, administration, and user training
- post-implementation planning and optional project transition assistance
